Our team shares deep biopharmaceutical industry experience and a unique vision for shaping healthcare around patient needs.

Cheryl Lubbert

Chief Executive Officer

Cheryl leads based on an unwavering belief in the power of connecting people and the authenticity of the patient voice. With 20+ years experience leading divisions and creating markets for the largest biopharmaceutical brands in the world, she saw the power of the patient in transforming healthcare. This led her to grow a small consulting agency into a premier patient engagement company by assembling a team of committed leaders to deliver on this vision. Her ability to apply critical operational processes and organizational design from Fortune 500 companies created a foundation to ensure broad success and continued growth.

Christina Hughes

Chief Operating Officer

Christina’s focus is on enhancing our operational framework to support organic growth efforts and expanding it’s built-for-purpose engagement solutions. She brings over 20 years of operational leadership and management experience and was recognized as a PharmaVoice 100 winner for her inspiring contributions to the life sciences industry. Christina has dedicated her career to helping life science companies achieve their growth objectives, strategy, and structure to improve the lives of patients.

Jean McCoy

EVP, Partnerships

Jean accelerates our company’s growth by ensuring we are dependable partners who are consistently bringing value to our clients. Her knowledge of what this requires is based on more than 25 years of leadership in biopharmaceutical marketing and commercialization. She is an outspoken authority on patient engagement who frequently gives keynote addresses about our pioneering work in both the commercial and clinical arenas.

Pam Garfield

EVP, Strategy and Innovation

With more than 20 years of leadership experience in publishing, new media, advocacy relations, and patient education solutions, Pam is uniquely suited to guide the development of our proprietary technology platforms and product offerings. Her proven ability to understand client needs and translate them into full-fledged solutions that make an immediate impact is what keeps us on the cutting edge of patient engagement.

Clint Kendrick

SVP, Commercial Operations

Clint leads our commercial division, bringing a strong focus on inclusive, team-based operational excellence. His focus is on implementing innovative patient engagement programs that delight consumers, creating brand loyalty and growing marketing share. His background includes over 25 years guiding high-performing regional and national teams focused on technical support, sales operations, and mission-critical, highly regulated field operations.

Addison Freeman

SVP, Clinical Operations

Addison draws on a deep background in strategic consulting for biopharma and health systems to guide our clinical outreach division. He is responsible for the execution of high-touch patient-focused clinical programs that reduce time to trial endpoints and improve the participant experience. Prior to overseeing the clinical division, Addison oversaw strategy for our concierge clinical trial enrollment and branded disease education solutions.

Patty Bustamante

Head of People Operations

Patty brings 15 years of human resources experience from time with three technology start-ups, as well as 20 years of operations experience in industries including healthcare, higher-education, and banking. Her passion for elevating the employee experience guides her leadership of our People Operations team, which develops programs to enhance our culture, boost employee engagement, and streamline our people-related processes to increase efficiency and productivity.

Interested in Learning More?

Discover how our customized technology solutions can amplify the impact of your patient engagement strategy and provide measurable results to prove it.

Hear it first. Sign up for our newsletter.

mail