We pair industry-exceeding controls with rigorous training to ensure patient information and communications
are kept safe.
Infrastructure
Our systems and policies exceed requirements and are supported by our continuous training, retraining, and auditing practices.
Internal SOPs
We are in perfect alignment when it comes to what matters most, doing things the right way, the same way, every time.
External Regulations
Accountable to clients and patients who rely on us to keep them safe, we strictly adhere to privacy guidelines and FDA regulations.
Certifications
We are SOC 2 Type II certified, which demonstrates that our controls are reviewed, examined, and tested by an independent auditor.
Dedication to Privacy
Effective patient engagement hinges on trust and that starts with protecting people’s privacy. Our policies, procedures, and safeguards are built around treating patients’ private information with the utmost respect and care.
Consistent, Standardized Training
Everyone on our team completes extensive HIPAA, PhRMA, and AdvaMed training. This isn’t just a box we check with new hires – we refresh our training every year to ensure all employees have a current and deep understanding of compliant practices.
PARTNER IN COMPLIANCE
Breathe easy knowing we’re here to mitigate your risk and ensure that your patient engagement initiatives are well-received by medical, regulatory, and legal reviewers. Our compliance expertise means our engagement programs launch faster and don’t lead to problems down the road.
Experience
I wanted to thank you for a fantastic job on our first official project! The patient video you created on a VERY expedited timeline turned out so well.
- Brand Manager
I’m impressed with your ability to engage the patient in a manner to evoke such a moving story after so few interactions.
- Marketing Manager
Thank you for all the efforts to coordinate this project – the insights we gleaned were so important to making sure we have the right and clear information for our patients in the future.
- Sr. Associate, Marketing & Sales Planning