Compliance

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We pair industry-exceeding controls with rigorous training to ensure patient information and communications
are kept safe.

Our systems and policies exceed requirements and are supported by our continuous training, retraining, and auditing practices.

  • Internal SOPs

    We are in perfect alignment when it comes to what matters most, doing things the right way, the same way, every time.

  • External Regulations

    Accountable to clients and patients who rely on us to keep them safe, we strictly adhere to privacy guidelines, including GDPR and FDA regulations.

  • Certifications

    We are SOC 2 Type II and ISAE 3000 certified, which demonstrates that our controls are reviewed, examined, and tested by an independent auditor.

Partner in Compliance

Breathe easy knowing we’re here to mitigate your risk and ensure that your patient engagement initiatives are well-received by medical, regulatory, and legal reviewers. Our compliance expertise means our engagement programs launch faster and don’t lead to problems down the road.

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Dedication to Privacy

Effective patient engagement hinges on trust and that starts with protecting people’s privacy. Our policies, procedures, and safeguards are built around treating patients’ private information with the utmost respect and care.

Consistent, Standardized Training

Everyone on our team completes extensive HIPAA, PhRMA, and AdvaMed training. This isn’t just a box we check with new hires – we refresh our training every year to ensure all employees have a current and deep understanding of compliant practices.

What Our Clients Say About Us

"Refreshing to work with a strong company that speaks the language and can provide valuable input and resources for our clinical trial recruitment process."

Clinical Investigator

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